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Rococo Fashion website(s), (our "Site" or "Sites") (here-in after Rococo) are made available to you in accordance with the following Terms of Use & Service, and any other rules posted on our sites (collectively, the "T&C’S”). Please read the T&C’S carefully before placing any orders on www.rococo-eshop.com

We may modify the T&C'S from time to time, and your continued use of this Site following such changes shall signify your agreement to be bound by the modified T&C'S.

For those persons wishing to use our services, they must read and agree to be bound by our policies relating to those services. In particular, we draw your attention to our policies relating to the terms of purchase and our Privacy Policy. If you are under 18, you must let your parent or guardian know about Rococo's T&C'S and Privacy Policy before you register to use this Site or any of this Site's services.

Please read the T&C'S and check back often. If you do not agree to any changes to the T&C'S, then you must immediately stop using the Site.

Product Avilability

Product currently displaced on the Site are offered for sales and subject to stock availability.


Prices shown on the Site are in RMB/HK Dollars The price of the Products and our delivery charges will be as quoted on the Site at the time of placing an order, except in cases of obvious error.


All orders are subject to acceptance and availability, and items in your shopping bag are not reserved and may be purchased by other customers.

Customers select their preference items by placing orders with making payment via credit card. Courier charges will be automatically computed for reference.

Our customer service team member will send an order confirmation to customers subsequent days confirm which items are good for available.

Rococo offers products for sale that are in stock and available for dispatch from our distribution center. Occasionally however, we may be waiting for shipments from our limited edition. You may simply choose to register your email address for notification of arrival of the selected merchandise.

Please be aware that we may be unable to deliver selected merchandise due to production problems or quality check issues identified when we receive an order into stock. In these circumstances we will notify you by email and refund the Payment to your credit/debit card within TEN (10) days of being advised that merchandise has become unavailable.

Order Confirmation

Once the Product is ready for dispatch we will take payment and send you an email summarising the order details and confirming that the Product has been dispatched ("Dispatch Confirmation")

The contract between you and Rococo ("Contract") is formed when we send you the Dispatch Confirmation.

The Contract will relate only to those Products whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation.


The sum due for payment by you is the total amount shown on the order summary that you checked prior to pressing the "Submit" button to validate your order. The price is repeated again once payment has been made in the order summary email sent to you by Rococo.

We accept the following forms of payment: Visa, Mastercard, China Union, Amex , and AliPay.

During the checkout process, you will be asked to complete your payment details. All fields indicated as compulsory must be completed. Please note that we will collect and store your information, using an encrypted secure payment mechanism and will only use your information in accordance with our Privacy Policy.

All card payments are subject to authorisation by your card issuer and your card will not be debited until the order preparation is finalised.

Intellectual Property Rights

Your use of the Sites and its contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights relating to the Content (as described in the Content section below), including Rococo Software and all HTML and other code contained in this Site. All such Content including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this Site are protected by national intellectual property and other laws and international treaty provisions. You are permitted to use the Content only as expressly authorized by Rococo and/or its third party licensors. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited. However, you are permitted to make one copy for the purposes of viewing Content for your own personal use.


In addition to the Intellectual Property Rights mentioned above, "Content" is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this Site. Rococo tries to ensure that the information on this site is accurate and complete. Rococo does not promise that Rococo's Content is accurate or error-free. Rococo does not promise that the functional aspects of the Site or Rococo's Content will be error free or that this Site, Rococo Content or the server that makes it available are free of viruses or other harmful components. We always recommend that all users of the Internet ensure they have up to date virus checking software installed.

Limit on our Liability

While Rococo will use reasonable endeavours to verify the accuracy of any information it places on the Site, it makes no warranties, whether express or implied in relation to its accuracy. This Site is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to this Site, or any transaction that may be conducted on or through this Site including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.

We make no warranty that this Site will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that this Site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials. We will not be responsible or liable to you for any loss of Content or material uploaded or transmitted through this Site.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the products available through this Site including but not limited to, implied warranties of satisfactory quality and fitness for a particular purpose. Nothing in these T&C'S shall limit your rights as a consumer under HKSAR’s law.

You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of this Site and any information provided to or taken from this Site by you.

You agree that, except for death and personal injury arising from our negligence, We will not be liable in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent misrepresentations) or otherwise out of or in connection with this contract, for any economic losses (including without limitation, loss of revenues, profits, contracts, business or anticipated savings), any loss of goodwill or reputation, or any special or indirect or consequential losses in any case whether or not such losses were incurred by that party arising out of or in connection with the provisions of any matter under the T&C'S.


At our request, you agree to compensate us fully, defend us, and hold us harmless immediately on demand, its officers, directors, agents, affiliates, licensors, and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the T&C’S by you, including the use by any other persons accessing this Site using your Internet account caused by your action or inaction.

No Waiver

If you breach the T&C'S and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach the T&C'S.

Governing Law

Contracts for the purchase of Products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by law of Hong Kong Special Administrative Region.

Any dispute or claim arising out of or in connection with a Contract or its subject matter or formation (including non-contractual disputes or claims) will be subject to the exclusive jurisdiction of the courts of Hong Kong Special Administrative Region.